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Ali Griffiths Beauty Therapy and Training

Training Terms & Conditions

Terms & Conditions

Cancellations, Refunds and Transferring Courses

Cancellations must be initially given by phone, followed by written confirmation (letter or email). The client will be liable for the following costs:

  • Less than 48 hours prior to the course start time - the client will remain liable for the whole cost of the training course(s) fee(s).
  • Between 48 hours and 7 working days prior to the course start time – The client will be liable for 50% of the training course(s) fee(s).
  • Over 8 working days prior to the course start time - I will refund the course fees, less the £50 the non-refundable deposit.

Courses can be transferred to a mutually convenient date at the cost of £40. Re-booked courses must take place within 180 days of the original course date. The client will be liable for cost of any additional course costs and will lose the right to any discounts applied to the original course booking if the offer is not still current.

In the event that you cannot attend a training course and do not wish to lose your deposit; you may transfer your booking to someone else but you must notify me in writing at least 24 hours before the course date, clearly stating the name of the person who will be taking your place.

Payment Terms

A £50 (non-refundable) deposit must be paid at least 2 days prior to the training day (for busy courses it may be necessary to make this payment earlier in order to secure a place). The balance may be paid in agreed consecutively monthly instalments which must be received by the 5th of each calendar month.

Prior to your course your monthly instalment will be agreed. Failure to make your agreed payment on the agreed date will result in an email and / or text message reminder sent to inform you that your payment has not been received. This will be followed by weekly reminders until the account has been brought up to date or until a revised payment plan has been agreed; each reminder will incur a £5.00 charge which will be added to your account balance.

Discounts and Offers

Ali Griffiths reserves the right to withdraw course discount deals if instalments are late on 2 or more occasions.

Course Failure

It is very unlikely that you will fail your course. However, we all have ‘’off’’ days; if you can’t master your new skills on the day then you will be invited back to try again on another day, free of charge.

Course Date and Venues

Ali Griffiths reserves the right to alter course dates and venues without liability, rest assured this will only occur in very exceptional circumstances. If it does become necessary to cancel a course a full refund including deposit and any purchased kits will be issued within 14 days of the planned course start date.

Change of Contact Details

Payment plans are offered on the basis that you ensure that Ali Griffiths is informed of any change in contact details (address, telephone, mobile, email address) within 14 days of any change. Failure to provide this information will result in the cancellation of any payment plans that are in existence and the full balance will become payable immediately.

Lost Certificates
Lost or damaged certificates can be replaced at a cost of £6.50 each (inc UK postage).

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Contact Us

Ali Griffiths Beauty Therapy & Training
12 Sarum Close,
Emersons Green,
Bristol
BS16 7HF

0117 957 0188 / 07920 887930